Gemma Collins, the Registered Manager, holds NVQ level 2 Special Care Needs, NVQ level 3 Promoting Independence as well as NVQ level 3 in Caring for Children and Young People, City and Guilds Advanced Certificate in Learning Support, NVQ level 4 Registered Manager and the NVQ A1 assessors award. She has recently achieved her NVQ level 5 strategic and operational management. Although Gemma has over 10 years experience in working with children and adults who have been diagnosed with Autistic Spectrum Disorders she plans to formalise her experience and knowledge with the successful completion of her Master of Education (MEd) in Autism (Adults), which she is due to finish in Sept 2013.
All staff employed within our Residential Care Services are specifically selected for their caring and supportive attitude towards the service users needs. All employees undertake a six week induction to familiarize them with the procedures and ethos of the home which includes guidance on child protection as well as adult protection.
Staff attend one training day every three weeks as part of their rota. During the training days staff will undertake training in the following; Health and Safety, Food Hygiene, Adult Protection, Communication skills inc. Makaton and PECS, Basic First Aid, Dealing with Challenging behaviour, Physical Intervention, Safe Handling of Medicines, Safe administration of medicines and Autism awareness. In addition to this the staff will complete their Common Induction Standards and their QCF level 2. Senior staff will then progress to their QCF level 3 health and social care. At present 62% of our staff team has achieved a level 3 qualification in adult health plus social care. 23% have completed a level 2 qualification and the remaining 15% are working towards completion of a level 2 or 3 qualification. With 85% of our staff team qualified at or above level 2 in health and social care people who live at our Residential Care locations benefit from a care service that is delivered by competent and qualified staff.
All senior staff are given the opportunity to undertake a NVQ level 3 qualification in management. This enables them to further develop their staff management skills which contributes to the efficient and effective running of the organisation.
Staff receive regular supervision sessions and support from the home manager who will set objectives for the staff to ensure they are progressing within their roles and reaching their full potential.